FAQ

FAQ

Most frequent questions and answers

A: Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and the available shipping options and costs will be displayed. Please note that international shipping times and customs procedures may vary.

 Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the respective courier’s website or through the tracking page on our website. 

 Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the respective courier’s website or through the tracking page on our website. 

  1. General Return Policy: We offer a 15-day return policy for most items from the date of delivery. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

  2. Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It should also be accompanied by proof of purchase, such as the order number or receipt.

  3. Restocking Fees and Return Shipping Charges: A restocking fee of 25% applies to all eligible returns, excluding cases where an incorrect item has been shipped to you. Additionally, return shipping charges will be deducted from your final refund, even if we offer free shipping on the original purchase. These charges help cover the costs associated with processing and restocking returned items.

  1. General Return Policy: We offer a 15-day return policy for most items from the date of delivery. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

  2. Return Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It should also be accompanied by proof of purchase, such as the order number or receipt.

  3. Restocking Fees and Return Shipping Charges: A restocking fee of 25% applies to all eligible returns, excluding cases where an incorrect item has been shipped to you. Additionally, return shipping charges will be deducted from your final refund, even if we offer free shipping on the original purchase. These charges help cover the costs associated with processing and restocking returned items.

Yes, we offer wholesale pricing for bulk orders. If you are interested in placing a wholesale order, please reach out to our customer support team or fill out the wholesale inquiry form on our website. Our team will be happy to assist you with pricing and product information